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Frequently Asked Questions (FAQ)

Everything you need to know about our platform, subscriptions, and privacy

1. Is registration on Ourchani Zawaj free?

Yes, account creation, search, and profile browsing are completely free for all users across all 58 provinces of Algeria and abroad.

2. How does the platform protect my photos and personal data?

We offer advanced photo privacy controls allowing you to hide your photos and only grant view permission to select members, which can be revoked at any moment. All communication is strictly encrypted.

3. What are the benefits of VIP Membership and how do I subscribe?

VIP members enjoy unlimited messaging, private audio/video calls, incognito browsing, and top ranking in search results. Payment is supported via BaridiMob, CCP, PayPal, and USDT.

4. How does the referral & reward program work?

Every member receives a unique referral link. Sharing it with friends lets you earn points redeemable for free VIP membership months.

5. What is the wedding marketplace and how can vendors join?

Our marketplace connects wedding couples with top venues, bridal ateliers, car fleets, and caterers. Vendors can register for free through the merchant dashboard.

6. How do I deal with non-serious or abusive members?

Every profile includes instant block and report buttons. Our moderation team reviews reports swiftly and takes decisive action.

7. Can I delete my account and data permanently at any time?

Yes, respecting international GDPR privacy standards, you can delete your account permanently with a single click from settings. All messages, photos, and records are erased immediately.

Didn't find the answer to your question?

Our dedicated support team is ready to help you at any time throughout the week.

Contact Support Team